Locuran

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"hrm"
4/02/2002

So it's like this. When I disappeared, things were already chaotic. But then AT&T decides they want to pull a boneheaded move...

WARNING: The following may be prone to foul language. Read on at your own risk.

So anyway, like I said, things were chaotic. But then an AT&T personnel comes to the door (UNannounced and no prior appointment made or mailed to us) asking for the cable equipment back. More specifically, TV eqiuipment. Hello, we gave that back months ago. And I explain as much. Fine, least I thought. So I go back to my computer... only to realize the fucker had cut my connection and din't even TELL me he was going to do so.

What gives? In October 2001, we plucked down nearly $500 to pay for back bills and get it reconnected. The bill said 412, and the rest was late fees and reconnection. Yet the bill still remained high, as if we paid nothing.

Well, peeps, works something like this.

Even though we paid to get the service reconnected, the cum-licking bastards still wanted their cheap-ass, shoddy made equipment back. Yet no where did they tell us this, even though we were getting the service turned back on. And why would they need it back if we're still going to keep the service? Simple, least we found out much much later (after several confrontations). See, even though a person pays to reconnect the service after a disconnection, they want the equipment back so they are then able to again charge for installation. So the reason the bill remained so high was because of the cable modem we didn't feel a need to return, nor were ever told point blank to return. Oh yes, and I have two sale bills selling much better cable modems for $99 and $129, but they're saying the one they gave me is worth $500. Um... no.

So we let cocksuckers cut it off. Mom's going to call the CPUC (California Public Utilities Commission) about their less that ethical business practices, her local congressman, and is looking into filing a class action lawsuit just for all the stress they put her through. Because, nowhere on any of the subsequent bills did it say what the ludicrous charges were for.

This was little more than a week ago. During that time, I went to SBC PacBell's site and looked into the DSL services. Before they would always say it wasn't available in my area. This time, it was. And if I stay with their service for a year, I get to keep the equipment for free. Self Installation is free, and all we pay is the monthly charge of $50. This, granted, is more than the base price of AT&T, but I don't get teh kind of bullshit from PB as I did before. I mean, I called tech support when the pages weren't loading too fast, and got a live person in under five minutes. You don't want to know how long getting a live person takes with AT&T... and then they might qualify as "live", but they're brain dead for everything else.

So that's where I went. I'm on DSL now. It's okay; I have to get use to it. I also have to remember to empty my cache every now and then. I think I'll get a cable modem for myself later on and depending on how things go, if I move, I'll have a choice of either DSL or cable, and it's my own equipment either way. And if it's the cunt-eating whoremongers at AT&T, then I don't have to worry about them coming to get the equipment (though there's a one time $10 charge for using your own stuff...)

With that said, I'm more or less back. I'll play catch up later. Ja ne.



 Comments: 1 sigh



Gasp! You can talk to a real person? On the phone? Oh my God. I think the fabric of the universe is tearing.

Kit - 4/02/02
( 9:47 p.m. )